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  1. #1

    'You need to visit Garena Account Security Center to reach the next level'

    User ID: 24220640
    User Name: lord.matt
    Garena Plus Level: 10
    Room Level: 29

    The moment I reached level 10 on Garena Plus, I got this error saying 'You need to visit Garena Account Security Center (http://security.garena.com) to reach the next level.' I clicked on it and logged in the page that popped up. It said my e-mail had already been verified and my password is strong. I was redirected to the fourth step which said 'Congratulations! Your account is secure now. Your verified email is ba**u*.**ol@gmail.com.' Then I clicked on the refresh button in the User Profile in my Garena Plus client. However, the error still persists. Is this a technical glitch? Kindly help. Thanks.
    Attached Thumbnails Attached Thumbnails Garena Plus Level Error.jpg  

  2. #2
    Quote Originally Posted by lord.matt View Post
    User ID: 24220640
    User Name: lord.matt
    Garena Plus Level: 10
    Room Level: 29

    The moment I reached level 10 on Garena Plus, I got this error saying 'You need to visit Garena Account Security Center (http://security.garena.com) to reach the next level.' I clicked on it and logged in the page that popped up. It said my e-mail had already been verified and my password is strong. I was redirected to the fourth step which said 'Congratulations! Your account is secure now. Your verified email is ba**u*.**ol@gmail.com.' Then I clicked on the refresh button in the User Profile in my Garena Plus client. However, the error still persists. Is this a technical glitch? Kindly help. Thanks.
    Had the same issue, it got fixed by itself after a few hours, however, you should contact garena support if it persist.

    Oh and keep pressing the refresh button once in a while.
    s̤̰̖͈͍̩̜͎̹͚̰͍͖̘̩̺̪͑͆͐ͣl̹̖͓̘̠̯̺̩̼ͨ̽̆͗̄͊̚a͖̣̣͇̟͙̥̹͇͓͖ͤ̽ͩ̿ͨ͗͐ͮͥͯs̖̲̤̟͂ͭ͗͆h͎̠͇̦̟̻̥̘̙̠̺̠̝͕̝͈̟ͦͬ̏̏̿ͧ͊̆ͪͦͯͦ͐̍̀̉ͮ̈r̮͉̝̖͇͉͇̘̥̯̙̖̗̟ͭͥ̑̂̐̋̅e̯̪̗͓̙̣͚̤͇͎̖̯̲̩̾͑̒̒̅͆ͯv͔̰̯̖͖̻͇̅̍̑́̌ͭ̎͛̈̃ͧ̆̔ͬͦͪ̍̂ͩ.̼̱̄̐ͥ̆̇͋ͦ̏͑ͭͪ͒ͯͭ̄͌̏ͮͅc̣̲̖͓̼͓̘̖̲̱͔̋̎̎̈ͅȯ̤̜̘̰̬͉̠̹̝̱̲̺̆̿̀̈ͦͨ̌̎͛̽ͭ̐ͬ̚m͓̱͙͖̻̭̫̖̪̳̰͙̬̰͇͕̪͗̑ͦ̋̿ͬͦ

  3. #3
    First log in at http://security.garena.com and verify your account.

    Then log out from your Garena Plus account -> Untick the "remember my password" -> Type your password back in -> Log in.
    Feel free to contact me if you need anything.

    //||I might edit my posts frequently and rapidly after posting.||\\

  4. #4
    Quote Originally Posted by manistra View Post
    First log in at http://security.garena.com and verify your account.

    Then log out from your Garena Plus account -> Untick the "remember my password" -> Type your password back in -> Log in.
    Hey thanks manistra! It worked!

    <P.S. - Status: Resolved>