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  1. #1

    Angry Unable to verify Garena account

    My Garena plus level is 10. Couldn't proceed on to 11 - "You need to visit Garena Account Security Center (http://security.garena.com) to reach the next level. I went to verify but i encountered this error - "We are not able to update your profile as we encounter some system issues. Please try again later."

    Please help..I've tried to verify the account for 2days already but this error kept popping up.

  2. #2
    Hi. We just checked for you. It is because your birth date information that you filled in during registration is meaningless. You can either write to Customer Service to correct your birth date or you can PM me and we will change it for you. Then you will be able to verify your account through our Security Centre. Hope it helps.

  3. #3
    I Pm-ed u my birthdate..

  4. #4

    change garena password and email

    i wanted to change my garena password,email and everything when i change my password it has an error. (error occured when changing password 1)
    and i wanted to update my Garana level and it also have an error (
    We are not able to update your profile as we encounter some system issues. Please try again later.) PLEASE HELP ME CHECK. PLEASE

  5. #5
    Quote Originally Posted by h.i.f.e View Post
    i wanted to change my garena password,email and everything when i change my password it has an error. (error occured when changing password 1)
    and i wanted to update my Garana level and it also have an error (
    We are not able to update your profile as we encounter some system issues. Please try again later.) PLEASE HELP ME CHECK. PLEASE
    Hi. Please contact Customer Support at http://www.garena.com/support/email/